Customer Testimonials

North Devon NHS Trust

21st August 2013

Dear Sir/ Madam,

We have been using Medserve to service and repair our hoists, beds and baths for a few months. The service we have received to date has been outstanding. If we have asked for a process to be changed (for example the way we receive engineers job sheets) Medserve have done all they can to accommodate us.

Their engineers have been helpful and demonstrated themselves to be competent in their work. The office staff have also been helpful and courteous when I have spoken to them.

Steve Gladwin

Community maintenance officer

Northern Devon Healthcare Trust

Blanchworth Care Testimonial

7th May 2013

Blanchworth Care have worked with Medserve for a number of years now. Medserve service, repair and supply equipment for all of our Care Homes. These items include patient lifting hoists, specialist beds and pressure relieving equipment.

Medserve provide a cost effective service along with a quick response to call outs. I have personally found all of their staff to be very helpful. They are knowledgeable of the products, and importantly, I find they approach the job with a "can do" attitude.

Throughout the years, we have developed a great working relationship that I find is of benefit to both Medserve and Blanchworth Care.

Regards

James McNee

Property and Equipment Manager Blanchworth Care

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Brunelcare Testimonial

4 September 2012

RE – Service received from Medserve

Brunelcare have been using the supply and maintenance services of Medserve for a number of years throughout our Care Homes, Housing sites and more recently Community Services division.

When reporting maintenance issues, we always receive a prompt and efficient response which is vital when our service users are so reliant upon the range of equipment that we use.

When requesting new equipment, Medserve are extremely competitive and can always source items for delivery within very short time frames.

I would not hesitate to recommend Medserve to other organisations as they provide a professional, reliable and comprehensive service.

Sandra Payne

Head of Clinical Excellence - Brunelcare

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Royal United Hospital Bath Testimonial

June 2012

To whom it may concern,

We have contracted Medserve (RPP) to maintain and test all the hoists at the Royal United Hospital, some 80 or so items of various brands, together with a number of slings. We have been very happy to renew the contract, because we have received an excellent and responsive service. The company has been good to deal with and attentive to our requirements, and I would recommend them as a provider of servicing for patient hoists.

Sincerely

David Hyde
Electromedical Equipment Manager 

Notaro Homes Testimonial

07 June 2012

N Notaro Homes have been dealing with Medserve for the past two years. In that time your service has been excellent-fast, reliable and with a personal touch that makes all the difference. Medserve have now taken over all our Care Homes maintaining and replacing all our Medical Equipment giving us peace of mind.

We see nothing but a very long relationship with Medserve.

Mr S Notaro Purchase Manager

N Notaro Homes Ltd

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For more information on how we can help you, contact Medserve today on 01275 218161