Bristol Care Group
We have always received an outstanding & genuine service from Steve & the team, nothing is too much trouble & they always go the extra mile or two!!
Products are always value for money & they will search for items at a competitive price if not usually stocked
We would highly recommend this service ...... I genuinely think you are great!
South West Charity
Over the years, Medserve have proven themselves to be very polite, professional and very knowledgeable. They have a swift response to requests, be it inspections or replacement of specialist equipment.
They have never failed to meet our expectations and regularly exceed those when delivering a an affordable pricing to supply, maintain, service and/or repair.
10/10 would recommend
Assistant Estates & Facilities Manager
NHS Trust (South)
Medserve are always eager to help in whatever way they can rather than creating barriers. Response times are always very swift and all staff are very friendly.
Estates Maintenance Officer
NHS Trust (South West)
As a Medical Equipment Library manager for an NHS trust, I want to deal with companies who can be relied on to provide a Prompt, Efficient and Professional service. Medserve deliver in all these aspects. From first point of contact with head office, clear communication updates, through to their engineers on the ground. Knowing you can rely on their knowledge and experience is invaluable.
Manager – Medical Equipment Library
Care Group - Gloucestershire
Blanchworth Care have worked with Medserve for a number of years now. Medserve service, repair and supply equipment for all of our Care Homes. These items include patient lifting hoists, specialist beds and pressure relieving equipment.
Medserve provide a cost effective service along with a quick response to call outs. I have personally found all of their staff to be very helpful. They are knowledgeable of the products, and importantly, I find they approach the job with a "can do" attitude.
Throughout the years, we have developed a great working relationship that I find is of benefit to both Medserve and Blanchworth Care.
Property and Equipment Manager Blanchworth Care
Care Group - Bristol
We have been using the supply and maintenance services of Medserve for a number of years throughout our Care Homes, Housing sites and more recently Community Services division.
When reporting maintenance issues, we always receive a prompt and efficient response which is vital when our service users are so reliant upon the range of equipment that we use.
When requesting new equipment, Medserve are extremely competitive and can always source items for delivery within very short time frames.
I would not hesitate to recommend Medserve to other organisations as they provide a professional, reliable and comprehensive service.
NHS Trust (South West)
To whom it may concern,
We have contracted Medserve to maintain and test all the hoists at the our hospital, some 80 or so items of various brands, together with a number of slings. We have been very happy to renew the contract, because we have received an excellent and responsive service. The company has been good to deal with and attentive to our requirements, and I would recommend them as a provider of servicing for patient hoists.
Electromedical Equipment Manager
Care Group - Somerset
We have been dealing with Medserve for the past two years. In that time your service has been excellent-fast, reliable and with a personal touch that makes all the difference. Medserve have now taken over all our Care Homes maintaining and replacing all our Medical Equipment giving us peace of mind.
We see nothing but a very long relationship with Medserve.